If you have a custom-branded patient mobile app that supports patient account creation, it must also support patient account deletion according to Google’s Data Safety compliance requirement.

The web URL for the User Account Deletion option is configured on your Google Play store page under the Data Safety section. Patient users can use the link from the Google Play Store app to request account deletion.

When clicking the link from the Play store, the users will be directed to the Request delete Link Available in the Patient Portal Website.

To delete the account from website Patient users can follow the steps added in: Publicly Accessible Delete Account Request flow in your web Patient Portal.