Category: Managing Appointments

Appointment Settings The Appointment Settings in the Virtual Practice allows you to customize the Appointment Booking Flow for patients and fine-tune the Appointment Calendar settings for Healthcare Providers and default Calendar Time Slot for patients in the Virtual Practice. This guide will walk you through the configuration options available within the Appointment Settings. Appointment Booking […]

Patients can book clinic consultations with the healthcare providers of your Virtual Practice team, from the patient portal, to which you can respond from the Virtual Practice. Enable Clinic Consultation Service The Clinic Consultation service can be enabled from the Clinic Consultation service settings, under the Settings page. Once enabled, patients can start booking appointments […]

When patients book an appointment with healthcare providers of your team, they will be notified over SMS, email or push notification, depending on the notification preferences, set in your Virtual Practice. Once an appointment has been received, healthcare providers can do the following actions: Confirm appointments, resulting in a confirmation notification being sent to the […]

You can view all the online appointments you have received from patients in a list view. You can view the following details from the Appointments list view: Appointment Date and Time: The date and time for which the appointment has been booked by patient or set by the healthcare provider Patient Name: Name of the […]

We understand that not all patients are the same and in order to cater to the needs of those patients who cannot confirm the appointments that the doctor scheduled, we now have the new feature “Confirm For Patient”. Using this option, doctors can now confirm appointments that you book on behalf of your patients, saving […]

Paying for appointment bookings in advance means a lesser chance of no-shows and allows your patients to have cashless in-clinic consultations. When setting up clinic consultations or configuring the video consultation service on your Virtual Practice, it is also possible to enable the option to accept paid appointments from patients. This means that they will […]