Managing Your Healthcare Team Archives - ContinuousCare Virtual Practice

Updating email address of Team Users in Virtual Practice

Team Users in the Virtual Practice can currently log in to their Admin accounts using their registered email address. When creating a Team User account, it is important that the email address be provided and verified by the user. This is necessary in order for the user to continue using their Admin User account and to receive real-time […]

Reassigning the Primary Account Owner of Your Virtual Practice

The Primary Account Owner can reassign their role to a registered team user in your Virtual Practice. As only one team user can have this role in the system, once reassigned, the former account will automatically be assigned the Practice Admin role. Follow these steps to reassign the Primary Account Owner role: Step 1: Navigate […]

Helping Healthcare Providers Self-Register to your Virtual Practice

While you can add Team Users to your Virtual Practice, healthcare providers can also register themselves to your Virtual Practice using the Healthcare Provider Self Sign-up feature. You can either share this custom sign-up link with healthcare providers who want to register with your practice or set it up as a link/button on your main […]

Managing Text Consultation Settings for each Healthcare Provider

You can configure Text Consultation services settings of each healthcare provider, i.e., whether he/she supports Text Consultation Services and also define service charges of each provider, who is enabled to support Text Consultation services. Enabling Text Consultation Services for each Healthcare Provider To enable Text Consultation services for a healthcare provider: Navigate to Settings → […]

Assigning Healthcare Providers to Patients

In general, team users with the ‘Healthcare Provider’ only role, can only access health data of patients who are assigned to them, unless given access to all patients in the system. Patient assignments to a healthcare provider can be managed specifically by administrators. It also happens automatically, in the scenarios outlined below: Patients have booked […]

Configuring Accessibility of Patients

The level of patient accessibility of healthcare providers can be configured on your Portal Manager. Specific privileges can be given to healthcare providers, with respect to ‘All patients’ access or ‘Assigned patients only’ access. Team User Settings All Patients: Selecting ‘All Patients’ will give complete access to healthcare providers to all patients who have registered […]

Defining Roles for Team Users

Team Users can be assigned one or more roles depending on their responsibilities in providing healthcare services and/or handling administrative tasks. The available roles are of two main types, Healthcare roles and Administrative roles. The set of roles that can be assigned to Team Users are explained below: Healthcare Roles Healthcare Provider: Only Healthcare Providers […]

Adding Team User Accounts and Profiles

You can add team users members to your Healthcare team from your Portal Manager, should you choose to. Team users who are added can be assigned to monitor patient health trackers within remote monitoring plans, to reply to patient questions and to attend to clinic and video consultations with patients. The details of your team […]

Defining Offered Services and Timings of your Healthcare Providers

In order for patients to book appointments, you will need to define the supported services types (Video, Clinic and Text Consultations) of healthcare providers, specify availability timings and the services they support during those timings. Healthcare Provider Settings Enabling Supported Services of a Healthcare Provider To enable Video, Clinic and Text Consultation services for a […]

Managing Your Virtual Practice Primary Account

With Account Settings in the Virtual Practice Manager, you will be able to view the Virtual Practice ID and the Virtual Practice name, which can be edited should you choose to do so. You can also view and edit the following details of your Virtual Practice in this section- Primary Account Details – This includes the login […]