Managing Patients and Patient Encounters Archives - ContinuousCare Virtual Practice

Account Delete Request from Google Play Store (Custom Apps)

If you have a custom-branded patient mobile app that supports patient account creation, it must also support patient account deletion according to Google’s Data Safety compliance requirement. The web URL for the User Account Deletion option is configured on your Google Play store page under the Data Safety section. Patient users can use the link […]

Post-Login Account Deletion Request from My Account Settings

Patients logged into the Patient Portal can request account deletion through the “Request Delete Account” link in the MY ACCOUNT section. The process involves two steps: Password Verification step where-in patients has to confirm their password. Confirm Request: Patients has to review the deleted account information, organization policies involved in account deletion, which will be […]

Publicly Accessible Delete Account Request flow in your Patient Portal Website.

Patients can find the “Request Account Deletion” link in the footer of the Patient Portal website. The process involves three steps: Provide the Email ID or phone number used during account registration. Verify the user account by entering the OTP received. Confirming the delete request after reviewing the organization delete information’s. To delete their […]

Patient Account Deletion

The Patient Account Deletion feature is essential for maintaining user privacy and ensuring compliance with data protection laws. When a patient requests to delete their account, all personal data, including health data, is permanently removed from your Virtual Practice storage. The patient’s access to both the web and mobile applications of the Virtual Practice will […]

Patient Registration Settings

Patient Registration Settings The Patient Registration Settings in your Virtual Practice empower you to tailor the patient registration experience to suit your organization’s needs. This includes settings for account approval protocols, self-sign-up options, registration form fields, e-signature requirements, and customized messages for self-sign-up forms. With these settings, you have complete control over how new patients […]

Testimonials Dashboard

Introduction Let your patient portal visitors know how popular your service is and how recommendable you are by furnishing their testimonials. The Testimonials Dashboard in your Virtual Practice allows administrators to manage and display testimonials on the Patient Portal website and mobile applications. Feedback can be collected from patients regarding Video and In-Person Consultations, Healthcare […]

Patient Feedback Dashboard

Introduction The Patient Feedback Dashboard, accessible from the ‘Reports’ tab in the Admin Portal, is a valuable tool for Admin users to monitor and manage feedback provided by patients regarding the services offered by your Virtual Practice. This dashboard provides real-time access to direct patient feedback and offers insights into patient satisfaction and preferences. The […]

Patient Feedback

Introduction Patient Feedback in healthcare systems is extremely useful in the collection and analysis of data on the performance of healthcare providers, facilities, and systems. This provides information on the quality of care being provided, patient outcomes, and areas for improvement. And can be used by your organizations to identify and address issues, improve patient […]

Updating Email Address and Phone Number of Patients in Virtual Practice

Patients in the Virtual Practice can currently log in to their patient accounts using their registered email address or phone number. When creating a patient account, it is important that at least the email address or phone number be provided and verified by the user. This is necessary in order for the patient to continue using their patient account […]

Handling Patient Account Deletion Request

The Virtual Practice has the option for patients to request the deletion of their Patient account. At present, Patients can request account deletion from the mobile app and the corresponding request will be received in the Admin Portal. Below steps will assist you in knowing more about this: The account deletion request can be submitted […]