Reduce no-shows, improve follow-through, and keep patients connected with timely, secure notifications that support your workflows.
When clinics rely on limited communication methods, patients fall through the cracks.
Missed appointments cost valuable time and revenue
SMS, push, and in-app notifications drive higher engagement.
Front desk teams spend hours sending manual reminders.
Without clear action prompts, patients don't follow through.
Using separate systems adds effort for providers and admins.
Without secure, compliant notifications, sensitive patient data may be exposed.
Built into the Virtual Practice, notifications are delivered automatically across multiple secure channels—without extra tools.
Fast, direct alerts through your own SMS gateway.
Clear and detailed messages with rich formatting.
Instant updates through the patient mobile app.
Centralized alerts inside the patient portal and app.
Supported when integrated with your WhatsApp Business account.
Notifications are sent automatically, triggered by the events that matter in your practice.
Confirmations, reminders, and follow-ups
Availability notices with secure access links.
Reminders for treatment steps or scheduled monitoring.
Payment reminders, receipts, and confirmations.
Go beyond reminders—empower patients with actionable notifications that reduce friction and drive completion.
Confirm or cancel appointments instantly.
"Join Session" links embedded in reminders.
Direct links to view reports or results after login.
Pre-defined response buttons for faster patient interaction.
No third-party syncing or extra tools required.
Messages sent via your own channels, always without PHI/PII in external emails, SMS, or push.
Works seamlessly with scheduling, billing, records, and care plans.
"I have been using the continuous care platform for several months and it has made a big impact in my practice allowing me to monitor my patients more efficiently."
Dr. Marie Christina Felix Douyon
Pulmonologist, Haiti
"Allowing doctors to offer telemedicine, remote monitoring health plans, collect payments and the health blog are some of the best features of the Virtual Practice®."
Dr. Gerard Saltibus MD
General Practitioner, St. Lucia
