Simplify Patient Support with Integrated Chat

Give patients and visitors an easy, familiar way to reach your support team—right from your clinic's portal.

  • • Optional chat integration tailored for non-clinical queries
  • • Works seamlessly with your existing Virtual Practice
  • • Direct messaging option from your Patient Portal website
  • • Enable popular channels like WhatsApp Business when needed
WhatsApp + ContinuousCare: Delightful Patient Experiences

Why Add Chat Support to Your Clinic's Virtual Practice?

Meet patients where they are

Offer messaging options through widely used platforms like WhatsApp Business.

Reduce call volumes

Free up your phone lines by resolving routine queries through chat.

Improve patient experience

Provide quick answers for appointments, billing, and portal-related questions.

Stay compliant

Support conversations are clearly separated from clinical care.

Empower Your Support Staff with Better Tools

Empower Your Support Staff with Better Tools

Your support team can manage WhatsApp queries directly within your Virtual Practice workflow, ensuring fast, organized responses.

  • Unified inbox to handle patient messages
  • Quick turnaround on common requests
  • No need for extra tools—integrated in your Virtual Practice
  • Strengthens clinic's service reputation

Familiar, Easy, and Accessible for Patients

Patients and visitors can connect with your support team instantly through WhatsApp—no need to install or learn new apps.

  • Start chats directly from your clinic's Patient Portal site
  • Get assistance on appointments, payments, or portal access
  • Use the same WhatsApp app they already trust daily
  • Clear boundaries—patients know this is for support, not medical advice
Familiar, Easy, and Accessible for Patients

Frequently Asked Questions

Ready to Simplify Patient Support?

Start Your Free 14 day trial of the Virtual Practice today

No setup fees, no commitment. Experience seamless patient support with integrated chat and see the difference in your practice efficiency.